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Why Trubill
Good billing is not a black box. You should be able to see what is happening and why.
Every month you receive a KPI dashboard covering collections, clean-claim rate, denial rate and days in A/R, with trends over time. We walk through it with you on a review call, so the numbers lead to decisions, not just a file in your inbox.
We write down our turnaround standards for claim submission, rejection review and denial follow-up, and we report against them. You know what happens to a claim, when, and who is responsible.
You get a dedicated account manager who knows your practice, your payers and your goals. One person to call, who owns the answer.
Our pricing logic is written in plain language and agreed before work begins. Add-ons are quoted separately and only when they make sense. No surprise fees.
Many billing companies do good work. This is a fair summary of common practices in the industry and how we approach the same areas.
| Area | Typical billing company | Trubill |
|---|---|---|
| Reporting | Often a standard monthly export, with limited explanation. | Daily eligibility reports, weekly practice overviews and monthly executive analytics. |
| Communication | May be handled by a shared inbox or rotating staff. | A dedicated, specialty-specific Account Executive as your direct line. |
| Denial handling | Denials are often reworked one by one. | Forensic appeals (86% overturn rate reported), zero balance reviews and root-cause prevention. |
| Onboarding | Timelines and responsibilities can be unclear. | Zero-disruption onboarding inside your existing EMR/EHR, with no data migration. |
| Pricing clarity | Fee structures vary and can include extra charges. | A flat 6% of collections. No clearinghouse fees or implementation retainers. |
| Contract support | Often outside the scope of billing. | Contract review, rate benchmarking and renegotiation support available. |
A free, no-obligation review of your claims and payor contracts, explained in plain language.
