Services
A/R Recovery
A focused project to work through aged claims and recover what is still collectible.
What we do
Aged accounts receivable builds up quietly: a staff change, a system migration or simply a busy season. The longer a claim sits, the harder it is to collect. A/R recovery is a defined project with a clear scope, a start date and a report at the end.
Aged A/R assessment
We pull your A/R aging report and review open claims by payer, age bucket and balance to estimate what is realistically collectible.
Prioritization by balance and age
We work the claims most likely to be paid first: higher balances that are still within filing and appeal limits.
Payer follow-up
We contact payers by portal and phone to find the status of each claim, correct and resubmit where needed, and appeal where appropriate.
Clean-up of the ledger
Claims that cannot be collected are documented and, with your approval, adjusted off so your A/R reflects reality.
Before and after report
At the end, you receive a report comparing your A/R at the start and end of the project, with what was recovered, what was closed and why.
Our workflow
- 1
Scope
Agree on which date ranges, payers and balances are in scope.
- 2
Baseline
Capture a snapshot of your A/R aging at the start.
- 3
Work the list
Follow up claim by claim in priority order.
- 4
Weekly check-ins
Short updates on progress and any decisions we need from you.
- 5
Close out
Final report and recommendations to keep A/R from building up again.
What you can expect
These are the standards we work to and report against. They are commitments we aim for, not guarantees, because some steps depend on payers and on information from your practice.
- A written scope before the project starts, including what is and is not included.
- Weekly progress updates during the project.
- A before-and-after report at the end.
- Honest guidance on claims that are no longer collectible.
How much can be recovered depends on claim age, payer rules and documentation. We do not promise a recovery amount.
Common questions
Find out where your revenue is leaking.
A free, no-obligation review of your claims and payor contracts, explained in plain language.